Microsoft Lync

Communications Australia premium Unified Communications solutions are based on our expertise and detailed capability with Microsoft Lync, the solution of choice for making business and customer communications collaborative, engaging, and accessible from anywhere.

Microsoft Lync extends the familiar Microsoft Office desktop environment with a suite of applications that delivers complete telephony capabilities, integrated with rich presence, instant messaging, voice and video collaboration tools, and online meetings.

With a CA Unified Communications solutions based in Microsoft Lync, you can augment or replace traditional PBX, meet various user device needs, reduce information technology management challenges and costs, and create new business solutions and processes.

Familiar, easy to use

With Microsoft Lync delivering Unified Communications across a single system, your staff will:

• easily find and communicate the right person
• create a more interactive work environment by building social connections
• stay connected from virtually anywhere
• communicate naturally, the way customers and clients want to communicate.

Microsoft Lync is easy to use, works closely with familiar tools such as SharePoint and Office applications. This familiar look and feel enables your staff to quickly adopt and use powerful features that deliver a streamlined communications experience.

The Microsoft Lync client dashboard provides common functions such as dial pad, visual voicemail, contact list, and active conversations, ensuring your staff gain a consistent and familiar user experience across desktop computers, phone, mobile device and browser.
Seamless integration

Communications Australia accredited technology specialists and operators have significant experience with Microsoft software installation and configuration, as well as integration with existing communications platforms.

We can deliver Unified Communications using a Microsoft Lync solutions as a total software-based solution via hosted or manages services, or as an overlay using your existing communications infrastructure.

Talk to our experts today

Microsoft Lync is a natural fit with Communications Australia Unified Communications solutions and contact centre solutions, and can be part of a Managed Service either fully hosted offsite, or as an overlay using your existing equipment located on your business premises.

To find out more about how Communications Australia can help you with a Microsoft Lync communication solution, talk to one of our sales team today.