Managed Services - CPE Solutions

Concentrate on core business and take advantage of the extended capabilities of IP based voice services with a CA Managed Services – CPE (Customer Premises Equipment) solution.

CA Managed Services – CPE solutions provide you with a cost-effective and scalable solution for delivering business-grade voice services, without the distraction cost and hassle of managing your PBX equipment.

With a CA Managed Services – CPE solution, all servers and other network equipment located on your premises are managed and maintained by Communications Australia technology experts and operators.

This solution is ideal for customers who may have already invested in network equipment, and are seeking to outsource the operation and management of that equipment.

CA Managed Services – CPE solutions allow you to control costs while retaining the flexibility to add new users and services as your business grows.

CA Managed Services – CPE solutions offer:

• A simple monthly payment system based on number of users
• Negotiated service level agreements which deliver pre-agreed and guaranteed service response times
• Reliable high speed data network
• Remote, secure data centre access
• Options from basic dial tone through to rich IP Telephony features
• Range of redundancy and back-up support according to business need
• Existing telephone numbers retained
• Adds, moves and changes
• Self-service portals.

CA Managed Services - CPE options range from basic dial tone through to fully featured IP telephony services running on the latest multimedia handsets, capable of supporting extended business applications.

Self-service portal

Self-service portals allow customers and end users to manage as much or as little as they want within the solution, from simple personal address book updates, to ordering service upgrades, requesting additional handsets, and placing maintenance or service requests.

CA Managed Services – CPE solutions are backed by Communications Australia detailed understanding of business communication needs, extensive experience with voice technologies, and strong relationships with Microsoft, Siemens Enterprise Communications, Nortel, Avaya and other leading vendors.

To find out more about CA Managed Services - CPE, talk to one of our sales team today.

A CA Managed Services solution can also provide the first step in a staged transition for organisations interested in Unified Communications or a fully Managed Service.