Wireless & Radio Support Services
The foundation to any organisation providing technology solutions is its support services . Communications Australia (CommsAust) recognises that there should be no compromise when it comes to supporting its customers.
Having both technically astute and commercially minded staff, ranging from technicians through to Business Development, CommsAust provide a complete service from planning, implementation and installation through to relationship management and fully managed services including:
• System planning and design/Integration
• Project management
• Installation and commissioning
• Training
• Telephone and onsite support
• Onsite managed services
• Provision of short term contract staff
• Workshop repairs
• Regular maintenance visits
• Signal coverage calculations
CommsAust has achieved a large amount of success with its support services and this is a result of having a well structured escalation and resolution process. This has been demonstrated clearly with CommsAust now managing services for a number of significant resource companies in Western Australia.
